Privacy Policy

By using our website, you consent to our Privacy Policy and agree to its terms.

The personal information you are asked to provide, and why we ask for it, will be made clear at the point we request it — for example, when you submit our contact form or reach out to us by email.

If you contact us directly, we may receive additional information such as your name, email address, phone number, company name, the contents of your message, and any attachments you choose to send.

When you enquire about our services or request a consultation, we may collect contact details including name, email address, telephone number, and information about your project or business needs.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Respond to your enquiries and deliver our software development and IT services
• Improve, personalize, and expand our website and service offerings
• Understand and analyze how visitors use our website
• Develop new products, services, features, and functionality
• Communicate with you regarding customer service, project updates, and information relating to our services
• Send you emails related to your enquiry or engagement with us
• Find and prevent fraud or misuse of our services

ProThinkWorksfollows a standard procedure of using log files. These files log visitors when they visit websites. Hosting providers do this as part of hosting and analytics services. Information collected by log files may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is not linked to personally identifiable information. The purpose is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

Third-party ad servers or ad networks may use technologies such as cookies, JavaScript, or web beacons in advertisements and links that appear on ProThinkWorks. These are sent directly to your browser and may automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of advertising campaigns and/or to personalize advertising content on websites you visit.

Note that ProThinkWorks has no access to or control over cookies used by third-party advertisers.

ProThinkWorks's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of third-party ad servers for more detailed information, including their practices and instructions on how to opt out of certain options.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers' respective websites.

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

• Request that a business disclose the categories and specific pieces of personal data it has collected about consumers
• Request that a business delete any personal data about the consumer that the business has collected
• Request that a business that sells a consumer's personal data not sell the consumer's personal data

If you make a request, we have one month to respond. To exercise any of these rights, please contact us at hello@prothinkworks.com.

We want you to be fully aware of your data protection rights. Every user is entitled to the following:

• The right to access — You have the right to request copies of your personal data. We may charge a reasonable fee for this service where permitted.
• The right to rectification — You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing — You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us at hello@prothinkworks.com.

Protecting children while using the internet is a priority for us. We encourage parents and guardians to observe, participate in, and monitor their children's online activity.ProThinkWorks does not knowingly collect personally identifiable information from children under the age of 13. If you believe your child provided this kind of information on our website, please contact us immediately at hello@prothinkworks.com and we will make best efforts to promptly remove such information from our records.